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Case Study
Leading Home Care Service Provider Significantly Improves Patient Experience and Nursing Care-Service
Domain: Heathcare & Life Sciences
Product line :

Key Challenge:
- The Leading Home-care organization providing nursing services was in need of an immediate revamp of its process due to social distancing requirements, provider availability, and also needed to improve care-service monitoring at the local departmental and provincial levels by providing up-to-date reports.
- The care delivery model had to be adjusted based on patient segmentation.

Our Solution:
The Result:
Improved patient care
with Appian as the backbone for patient management, staff planning, and employee administration.
Allowed clinicians and nurses
within facilities to spend more time with patients instead of in front of a computer screen.
80% increase in processing,
and enabled to rapidly detect and respond to changes in demand for nursing care.
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